Furniture Warranties
- January 5th, 2015
- in News
Did you know that most office furniture purchased through the University’s furniture contracts come with warranties to cover manufacturer defects? If you have a piece of furniture that isn’t functioning properly, contact us, and we will work with the appropriate vendor to determine whether or not the problem is covered under warranty. Please provide pictures of the furniture, identifying labels, and bar codes, along with any original order information available, such as quotes, purchase date, and vendor information.
We will contact the vendor, who will verify any warranty information with the manufacturer. Once the vendor and manufacturer determine that a problem is covered under warranty, we will coordinate with the vendor and the end user to schedule the repair at no charge. In some instances, a problem might not be covered under warranty, but we can work with the vendor to provide a quote to have the end user’s department pay for the repair.